⭐ About Us
- Little Softs is a new plush design company. We have been working hard since 2020 to finally open in the waning days of 2021. Little Softs was dreamed up by designer Sunny Critters after a traumatic event caused the trajectory of their life to change. The plushies we have created for you were designed with love and hard work to bring you comfort and happiness. We hope to be able to continue to bring you officially licensed anime dolls along with our original character lines for years to come!
⭐ About Payment Methods
- We accept the following payment methods:
⭐ About Shipping
About Japan-limited Goods
- Some of our goods are only licensed for sale within Japan and can only ship to a Japanese address. If you have questions about shipping to a Japanese address, please contact us.
- Japan-limited goods will ship with Yamato Kuroneko or Sagawa Post. Shipping company and date of delivery cannot be selected by the customer. Thank you for your understanding.
- Shipping costs will change based on size and weight of the item purchased.
About Internationally Available Goods
- Internationally available goods will ship from Delaware, USA, by USPS/Airmail.
- Japan-limited goods cannot be ordered together with Internationally Available goods. Even if the address is the same, the items will ship from different warehouses and must be ordered separately. Thank for your understanding.
- Japan Limited goods: Usually ship within 3~5 business days
- Internationally Available Goods: Usually ship within 7~14 business days
- Preorder/Made to Order Items: Please check those individual items' pages for shipping date estimates. Shipping cost will change based on how many items are combined together.
- You cannot select the date the item ships or arrives. If you order preorder items with available items, they will ship when all items are in stock.
- The customer is responsible for the cost of reshipping the item if the given address is incorrect or the item returns undeliverable or unaccepted.
- Any shipment that crosses international borders is subject to customs inspection. The customer is responsible for all customs clearance and any duty tax and we do not accept requests to write incorrect costs onto customs forms.
- Each plushie is lovingly handmade one by one by our manufacturers. There will be differences in stitching and shapes between each doll as each one is unique in this world. We cannot offer returns or refunds based on these differences. Thank you for your understanding.
- We cannot accept order cancellations or changing of payment method. Please be careful when ordering. Thank you for your understanding.
- We accept orders 24/7, 365 days a year. Our staff will be unavailable Weekends and Holidays.
- Please check your items when they arrive for any defects or issues. Contact us within a week of arrival with the details of your issue.
- Returns and refunds are only accepted in the case of a defective item. We are not liable or responsible for damages caused by shipping companies.